NEED MORE INFORMATION?
Your frequently asked questions, answered.
Have questions, or need assistance?
Below you will find answers to the most frequently asked questions we get from patients. If you don’t find your question below, our team of knowledgeable professionals is standing by, ready to support you. Reach out with questions about our products, special pricing programs, or anything at all. We’re here for you now and always.
Call: 1-833-300-2782 | Email: email@example.com
How do I register to purchase medical cannabis from Aqualitas?
I'm nervous about talking to my doctor about medical cannabis. Do you have any suggestions to make me more comfortable?
Your health care team is committed to supporting your health and well-being so this will be their priority when discussing medical cannabis as an option for you. Some things that might make you more comfortable when approaching them about medical cannabis include:
- Researching ways that medical cannabis has helped others with your condition or similar conditions
- Obtaining information about what types of cannabis may help you, for example certain CBD or THC ratios, oil or dried flower etc. If you have information on specific strains that may be more helpful share this information as well.
- If your health care practitioner is apprehensive about authorizing medical cannabis, you could suggest that they authorize your use for a short time so that you can assess together the effectiveness, side effects etc.
- If you are without a health care practitioner or health care practitioner will not authorize cannabis for you, and you wish to make further inquiries, please contact us at 1-833-300-AQUA(2782) for assistance in seeking a referral to a clinic or health care practitioner who specializes in cannabis.
Is medical cannabis covered by health insurance?
At this time, most health insurance plans do not cover medical cannabis, though a number of large insurers have indicated they will provide coverage for some conditions. Veterans of the Canadian Armed Forces, and members of the RCMP and the Department of National Defence are eligible for reimbursement. Please contact your insurer or employer to inquire about your eligibility coverage for medical cannabis.
Are all of your products organic?
All of the products grown and produced under the Aqualitas brand are certified organic. To meet growing and changing demands for medical cannabis, in addition to our own Clean Green certified organic products, we now offer high-quality, sustainably grown, third-party cannabis products through our Current brand. We also carry several third-party partner paroducts, some of which are organic, but not all.
What are the laws regulating medical cannabis?
While medical cannabis is legal, it is still regulated by Health Canada and subject to a number of rules and restrictions. Please review these rules to ensure that you are aware of these regulations.
Will medical cannabis make me high?
The feeling that is described as ‘high’ is an effect of certain cannabinoids within cannabis. THC is the chemical compound most associated with this ‘high’. The effect of THC on an individual depends on several factors, including the consumption method, regularity of use, body weight and metabolism etc. CBD, another chemical compound, is less likely to cause this feeling but the effects of cannabis are largely dependent on the individual.
I have just received my first order. What now?
When using medical cannabis for the first time, there are some important considerations.
You will need to choose how you will consume your medication – vaporizing dried cannabis and ingesting oils are considered the safest means of consumption.
Whether you are taking oils, vaporizing or smoking, it is important to begin with a small dose and increase it very gradually. “Start low and go slow” is a good guideline to follow. Wait at least three hours from your initial dose before taking more cannabis. You should never operate a motor vehicle or other safety-sensitive equipment while impaired or until you know how cannabis use affects you.
Aqualitas includes a medication journal with your welcome kit to help you keep track of your experiences, what works and what doesn’t, and other useful information.
How long does it take to complete the registration process?
Once you’ve sent your documents to our Client Care team they will need to verify some of the information with your healthcare provider before finalizing your registration. You will receive an email from Aqualitas as soon as your authorization is validated and your registration is complete.
Do you offer compassionate pricing?
Aqualitas is committed to making medical cannabis accessible to those who need it. We offer discounts to many clients:
10% seniors discount for clients aged 60 and over
50% paediatric discount for clients 18 years of age and under
25% compassionate discount:
- If your income is below $30,000 per year, or you receive provincial or federal disability/ income support
- 1st responders and active military members
Discounts cannot be combined. If you qualify, please complete the Compassionate Pricing Form and send to our Client Care team. We are here to answer any questions you may have.
Do you have a program for Veterans?
We are committed to assisting veterans of the Canadian Armed Forces with access to medical cannabis. In addition to supporting veterans with the Veterans Affairs Canada (VAC) application for medical cannabis reimbursement, we will cover the 1st month’s supply of product, while awaiting VAC approval. For more information on our services for veterans please visit the Veterans portal or contact 1-833-300-AQUA(2782).
Is medical cannabis tax deductible?
Canada Revenue Agency permits medical cannabis as a medical expense and it is eligible for the medical tax credit.
I'm currently registered with another LP, how do I transfer my medical document to Aqualitas?
To transfer your medical document to Aqualitas, simply contact your current licensed producer and request that they transfer your medical document to us via our secure fax line 1-902-704-5507. Please call Aqualitas and let us know that we will be receiving this document. You will also have to complete our registration form. For more information visit the Transfer page.
How do I choose a consumption method for my medical cannabis?
Consumption methods and dosing vary between individuals but there are things to consider when choosing how to get the full benefits of your medical cannabis. There are a number of ways to consume cannabis through combustion: eg. smoking via a joint, pipe, bong etc. This is not the method that is recommended, as smoking is an irritant to your lungs and combusting cannabis produces chemicals that can be harmful.
Vaporization is the preferred method for inhalation of dried cannabis. It is more efficient than smoking, produces a quicker effect and doesn’t result in the production of dangerous chemicals created through combustion.
Ingesting cannabis oil is a consumption method growing in popularity. It provides medical clients a simple method of consuming cannabis. It is very important when consuming oils that you adhere to the “Start low and go slow” guideline. The effects of cannabis consumed this way take longer to be felt but last a lot longer than smoking or vaporizing.
Note: When beginning to use cannabis oil, start with a very small amount and wait at least six hours between doses. The onset time until you feel the effects of cannabis is greater when ingested so extreme caution should be exercised before redosing.
Your medication journal will be helpful in tracking the effects of your consumption method.
How do I use and store vape products?
We’ve prepared a special Vape FAQ document for you that covers all the basics. Please click here to view it online.
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